what i learned at #echo11

Nothing.  I wasn’t there.  I was on vacation with my family.  It was awesome.  I suppose I  should have said “what I learned from all the other people who are at the Echo Conference”, and not just tried to get you to open up this blog post by mentioning #echo11.  It has been great to read all the Twitter traffic and the great quotes from amazing speakers.  It has brought to mind a few reasons why I like to go to almost any conference.

See what else is out there.

I love to go other places and see other things.  It is essential.  It reminds me that I have it better than I thought; or what I love about where I am; or to see someone doing something exactly the way I do and therefore I’m not as stupid as I once thought.  It is so easy to live in my own little bubble.  Going somewhere else helps me re-calibrate reality.

Be Inspired.

There is something about not being involved in an event that helps me enjoy it and even let it affect me.  I love seeing what others are doing.  I love to hear from people that understand me.  I love to be reminded why I choose to do what I do.  We all need to be inspired as technical artists and that generally doesn’t happen at events that I am the production crew for.


I need to remember that I am not alone.  There are others who struggle with similar issues.  There are people out that that understand the challenges of doing production in the local church.  #CTLN (Church Technical Leader’s Network) held a few meet ups and dinners during #echo11 as opportunities for tech people from all different kinds of churches to network and to help each other.  As a leader of tech people, I usually find myself in meetings with church leaders and other non-tech people.  There is nothing like hanging out with a bunch of people that speak my language and where I don’t have to think about how to explain something in “layman’s terms”.

If you are bummed that you didn’t make it to #echo11 like me, make yourself sign up for the next conference that you are on the fence about.  There are more options for church tech people than ever before.  There are people that have been down the road before us that have learned the difficult lessons and they want to share it with us.  Make the most of the opportunities out there.

urgent vs. important

A close up on the phone in Connecting or not
photo credit: Kalexanderson                                          Not sure what this photo has to do with this topic, it just showed up in my search for “urgent” and I thought it was funny. 

On Thursday of this week, I had an all-day meeting with our weekend production team.  When I put it on the schedule, I had really no idea what it was going to be about, but I knew that we needed to meet together.  On the day before, I had hardly given it any thought and it was cramming time, just to make it happen.  Where to meet?  What’s for lunch?  How do we get there?  What to talk about?

Later that night, while working on it from home, I thought to myself “Why are we doing this?”  ”I don’t have capacity for this.”  ”What if the day turns out to be awful?”  Contrast that with how I felt as we were wrapping up our time at the end:  ”Why don’t we do this more?”  ”I have to figure out how to make time for this.”  ”This day was exactly what we needed!”

This contrast is so interesting to me.  The urgent vs. the important.  How the things staring us in the face squeeze out the things that matter.  The question is how can we get past the urgent to get to what is really important?

Put the important stuff on the calendar.

In my example, I put it on the calendar and was forced to make it happen.  The closer the day got, the more pressure I felt to make it happen.  I kept putting it off until I couldn’t put it off any more.  Without the date set, I would have just put it off indefinitely.  Without making time for it, the less important things fill up all the time.  Make space for the important things, first.

The important stuff will probably require some extra effort.

I have to make room in my schedule to plan for the important things.  Unfortunately, most things that matter require more effort than just the stuff that comes across our path every day.  The fact I needed to spend time at home planning shouldn’t surprise me.  This leads to the next big learning for me…

Your efforts toward the important will have long lasting impact.

 This extra effort will pay off in the long term and is worth the price of short term inconvenience.  Spending the time now will get you to where you envision, but it requires effort to start down that road and keep you on that road.

After my experience this past Thursday, I am committing to putting stuff on the calendar, whether I am ready for it or not.  I have to make time and space for the things that matter, in my own life and for the life of my team.

how to develop a td


photo credit: photographerglen

Some days I wonder if the size and scale of Willow Creek is a good thing.  From the outside, it seems like Disneyland.  From the inside, it can be daunting.  10 venues, all with events happening at the same time, ranging in complexity from slightly complicated to ridiculously complicated.  Today I had a moment that represented the opposite.

One of the huge advantages of having 10 venues with simultaneous programs happening, is that you are forced to develop new people.  You have a huge need that needs to be filled by people that are first, willing and eager, then hopefully over time, these individuals will develop into superstars.

I was going from one meeting to another (which doesn’t necessarily differentiate it from any other day), and I saw 2 guys that represent a picture of the benefits of tons of opportunities for people to serve and then thrive while serving in production.  Chris is a guy in his twenties, who started serving in Promiseland Production in the 5th grade and has become a part time staff member on our team.  He will soon be heading off to the Austin Police Academy.  Ben is 17 and has been serving in Promiseland Production since…5th grade and is in his first week as a part time staff member serving in production.  Chris is training Ben.

Chris and Ben have been exposed to amazing production through the local church since they were little.  When I think about the first time I saw a PM1D (at Willow Creek when I was 30) and the first time Ben saw a GrandMA lighting console (at the age of 12) I am blown away.  Ben and Chris and countless other volunteers have the chance to get their hands on  equipment that I couldn’t even dream of when I was that young.

How are you leveraging the talented youth in your church?  There are kids in your church that God created to do production and we have an opportunity to harness that talent for the local church to change the world.  What can you and I do to increase the opportunity for people to learn and grow in the technical arts?

Whether it is for the local church or for taking their Christian world view into the entertainment industry, let’s take the equipment, the venues and the opportunities we have been entrusted with and leverage them for the benefit of young people gifted in production so that we can change the world one production at a time.

one thing i learned from u2, dc*b, cirque du soleil and guy fieri


photo credit: swimfinfan

Friday nights are homemade pizza night at the Elliott’s.  We make the dough in that popular kitchen appliance from the 90′s, the bread maker, and when I get home from work I begins the hours long process.  It is a great way for me to unwind.

Anyway, last night, I had the show “Diners, Drive-ins, and Dives” playing in the background, and some restaurant had not changed their recipe in something like 50 years.  They have been doing the same thing, the same way since the day they started.  Not because they are lazy or without vision, but because the way they have been doing things works and is amazing.

After experiencing DC*B and U2 this past week, I noticed something of the same.  From a production stand point, and for that matter the band’s, you are essentially doing the same thing at every church and stadium.  You are trying to make something that has become old and tired to you, fresh and new for the people who are coming and seeing it for the first time.

A few years ago, I had an amazing opportunity to take a backstage tour of the Cirque show “Love” by the head of audio, Jason Pritchard and he said something like:

Most people are coming to “LOVE” for the first time, so I lead my team to give everyone who walks through our doors, the best possible experience.  We execute each performance like it is our first and best.

I was inspired by his  passion for making the same thing, night after night, the same:  breathtaking.

In my world, there are plenty of things that have become mundane to me, that our congregation relies on to be the same.  There are things that are old and tired to me, that require me to figure out ways to breathe fresh life into.

So instead of wishing I had the time to craft each element to allow for maximum effectiveness like U2, DC*B, Cirque du Soleil and to some degree Guy Fieri, I am choosing to be inspired by the ability to embrace the tedious and make it fresh and new.


the opposite of synergy

individual -v- group

photo credit: Sean MacEntee

What happens when the sum of the parts is not greater than the parts added together?  What does it look like when all the parts are amazing and the collection of those parts is just OK?  What is that called?  Some say antergy, while others say obsygy.  One person suggested “synergy” in quotations along with eye rolling.  The Miami Heat?

In either of these situations, egos, personal ambition, what matters to each individual, is placed over what’s best for the team, thereby forfeiting synergy.  Sometimes I wonder about stacking the deck to achieve all the exact right pieces, only to give up everyone working together to make something better than any of us could alone.

I saw 2 amazing shows this weekend:  David Crowder Band and U2.  While on the surface, both groups seem to have everything working for them, without need for synergy.  I would argue that in both cases, a great deal of humility is involved to create such amazing experiences for the people that come to hear them.

Bono trusting Willie Williams to create amazing lighting.  Larry Mullen Jr. trusting the show’s producer that getting out from behind the drum set and playing a djembe (or whatever that was) would be good for the arc of the show.  David Crowder trusting his drummer to lay down the perfect groove.  David Crowder’s bass player trusting David that a rock opera in the middle of a worship set is the right answer.

Each one of these experiences was loaded with opportunities for people to be divas or to have things their way to the detriment of the whole.  There were also chances for people to take a back seat to someone else’s creativity; chances for individuals to give up what might be best for them, for the sake of the overall effect; for everyone to place their collective visions into the middle of the table to be used the most effectively.

All this takes gobs of trust and guts to let go of your idea, your creativity, your vision, for the sake of synergy, not “synergy”.

Is your idea the most important?  Are you waiting for someone else to let go of their creativity before you relinquish yours?  Help foster working together by letting go and embracing the collection of ideas for the sake of the whole.

the freedom of technology


photo credit: Chad Horwedel

I’m a sucker for the 4th of July.  Not necessarily the fireworks and the parades (although I can’t wait to see the guy taking a shower on the plumber’s float, or the float that makes the chicken sandwiches at the South Elgin Parade), but the part about freedom.

The United States, while not perfect, is an amazing country, that has given us tons of freedoms and opportunities because a few people decided to take a stand 225 years ago and create a place where life, liberty and the pursuit of happiness were self evident truths.

As a technical artist in the local church,  it is easy to get wrapped up in the things I don’t have, or the gear we can’t afford; the less than perfect mix, or a process that irritates me; the volunteer who forgot to show up or wishing for a better relationship with my worship pastor.  Throw all that on top of just trying to make each week happen and it is easy to lose sight of the great privilege it is to have these challenges.

These issues are a luxury compared to what churches around the world are faced with.  To have a sound system that functions is rare.  Even the thought of having a video projector, of any brightness is a crazy dream.  Heck, just having a constant supply of power is a rarity for the majority of the world.  Not to mention being persecuted for my beliefs.

So for those of us who call the United States home, or any place that allows for freedom of religion, let’s all be grateful for the opportunity to worship freely, to have an opportunity to use our gifts in technology for the benefit of the local church and that we have the privilege to have the struggles and challenges that we do.

Let’s stop wishing for something better and take full advantage of the opportunity.

grasping equality

View from the Endzone

photo credit: jimmywayne

I was just at an event where I observed people interacting with each other on a 50/50 basis, and it was fascinating how some people wanted to do their half, but more importantly wanting the other person to do their half first.

What I’ve noticed in my own life, is that waiting for someone to meet me halfway never really works out.  Trying to be fair, doing my half, putting in just enough effort to make a relationship work…all these things have led to me being discontent.

In the middle of all this, that verse about Christ and him not considering equality with God something to be grasped came into my head.  I looked it up (Philippians 2) and was amazed:

5 In your relationships with one another, have the same mindset as Christ Jesus:

6 Who, being in very nature God,
did not consider equality with God something to be used to his own advantage;
7 rather, he made himself nothing
by taking the very nature of a servant,
being made in human likeness.
8 And being found in appearance as a man,
he humbled himself
by becoming obedient to death—
even death on a cross!

Christ didn’t wait for God the Father to meet him halfway, he gave himself up fully, way past any relational requirements I have to worry about.

Whether it is with your spouse, a co-worker, a tech volunteer, a worship leader, or your senior pastor, working for halfway will never satisfy.  Waiting for someone else to do their half will leave you disappointed.

If you and I were standing in opposite endzones of a football field, the 50 yards closest to me seems way more than yours.  Knowing where halfway is, from my perspective is nearly impossible.

Go the full distance.  Be the one who meets people where they are.  Serve the other person without wanting there to be a halfway mark or someone keeping score.

don’t freak out…yet

I had a moment last night with my 9 year old son that reminded me of one of my life mantras:

“Before freaking out, wait 5 minutes.”

He had been saving his money over the course of several months for an iTouch and it finally arrived.  At a certain point during the evening, he told me some of his friends had jailbroken their ipods and he was thinking about it also.  I didn’t really pay any attention to this idea until he had tried to jailbreak it himself and was now freaking out that his iPod wasn’t responding at all.

After fighting back the urge to ask him what he was thinking, I immediately went into troubleshooting mode.  Since problem solving with an unglued 9 year old isn’t really very effective, I started working on trying to determine if the thing was bricked or nothing was wrong with it.  Inside of a minute, I had it up and running without a problem.  I handed it back to my son and gave him the above advice.  Wait 5 minutes, then panic.

I have learned this lesson so many times over the years, it has become the normal first reaction for me.  I remember the exact situation when I thought to myself “I want to freak out like everyone else, but it won’t help anything.  So, I’ll wait 5 minutes and panic then.”

Most things can be worked out in 5 minutes.  I can’t think of one scenario that didn’t resolve itself or an alternative wasn’t devised within a few minutes, thereby making panic obsolete.  Either I am very forgetful, have amnesia, or this advice has been super helpful to me and the teams I lead.  The solution is less than 5 minutes away.

As a leader, people are looking to me on how they should respond.  If you want everyone to panic, then don’t wait, panic now.  In a large event setting, panic is contagious and is a very natural reaction to things not going exactly according plan.  I once worked with someone that ran everywhere.  They looked harried and flustered all the time, running from thing to thing.  I told them:  ”Walk with purpose by all means, but don’t run.  Your volunteers can smell fear.”

In a high pressure environment, panic only leads to more potentially going wrong.  During a large event when most people are already on edge, panic or an over-reaction from the leader can just send people into a tail spin.  People need to stay focused on doing good work and if the leader is freaking out, they are going to be focused on reacting to you.

How do you respond in pressure situations?

How do you lead your teams to respond?

steve jobs understands!


photo credit: mallox

In an article about Apple’s iCloud (here), CNN Tech talked about what Steve Jobs learned from his experiences starting Pixar Studios.   When Apple launched the iTunes store in 2003, Steve Jobs was interviewed at the All Things Digital Conference in 2003:

In that interview eight years ago, Jobs described the vast divide between technology and entertainment executives, and he talked about how he bridged it.

“One of the things I learned at Pixar is the technology industries and the content industries do not understand each other,” he said. “In Silicon Valley and at most technology companies, I swear that most people still think the creative process is a bunch of guys in their early 30s, sitting on a couch, drinking beer and thinking of jokes. No, they really do. That’s how television is made, they think; that’s how movies are made.”

Likewise, record executives can’t relate to technical people, Jobs said.

“People in Hollywood and in the content industries, they think technology is something you just write a check for and buy,” Jobs said. “They don’t understand the creative element of technology.

These are like ships passing in the night,” the Apple co-founder added.

The technology-content tension doesn’t only exist at your church, on your team, it is a universal tension.  God created each group vastly different for great reasons.

I think many of us would agree, that Apple has figured out ways to seamlessly combine content and technology, making it appear effortless.  And the impact of getting that right has changed the way the world functions.

We are just talking about computers, here.

How much more could the world be changed, if we could harness the technology-content tension for the benefit of telling the most life-changing message there is?


what the bible says about being a td

Die Heilige Schrift

photo credit: Danndalf

I am reading in 1 John 2 this morning and these verses jumped off the virtual page at me:

3 We know that we have come to know him [Christ] if we keep his commands. 4Whoever says, “I know him,” but does not do what he commands is a liar, and the truth is not in that person. 5 But if anyone obeys his word, love for God is truly made complete in them. This is how we know we are in him:6 Whoever claims to live in him must live as Jesus did.

I talk  quite a bit about being misunderstood in our environments and how nobody really knows what makes us tick.  As a result, it is an easy leap to the idea that it is OK for us to act the way we do or to treat people how we treat them.  I’m frustrated with not being treated the way I think I should or getting exactly what I need, and that makes it OK for me to act the way I do.

The reality is that everyone, tech people included, are called to live the way Jesus did, in spite of the whatever our present reality is.  If you consider yourself a Christ Follower, it kind of means you need to follow Christ.

Does your life look like Christ’s? If someone were to follow you around today, and hear your conversations, or better yet, your thoughts and feelings about those you work with, would it be obvious that Christ is the model for the choices you make?  Frankly, this makes me a little nervous.

Regardless of what is happening around me today, I can make the choice to live as Christ would.  If things were always to my own liking, or always went the way I felt like they should, what does that require from me?  Nothing, and I am pretty sure we can all see how stupid that idea even is. Life has a way of being imperfect, and how we respond to it is what defines us.

Being a TD or any other role in local church production isn’t easy, but the Bible says for us to the best TD possible, we need to live as Christ lived.

As a Christ follower today, how can you follow Christ?

As a TD, how would Christ do your job today?

Regardless of your current situation, how can you live as Christ lived?



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